Are you having issues uploading files? While there are several issues that could be causing this, the most common cause we see is a bad or broken internet connection. If your internet cuts out during the uploading process it will interrupt the flow of data to our servers and you'll need to try it again.

We suggest a connection speed of at least 1 Mbps (megabyte per second). Not sure how to check your connection speed? No problem. Try out's free connection speed checker here:

If you feel that another cause may be behind your issue, don't hesitate to reach out to our support team at